This Privacy Policy describes how Inksthetik (referred to as “we,” “us,” or “our”) collects, uses, and shares information in connection with our Facebook Page used for advertising, lead generation, and order placement through Messenger or our website.

1. Information We Collect:
* User-provided Information: When you interact with our Facebook Page, we may collect information you directly provide, such as your name, address, email address, mobile number, and gender. This information is primarily collected for the purpose of customizing your order, facilitating shipping, and providing order updates.

2. How We Use Your Information:
* We primarily use the information you provide to customize your art portrait orders, process shipping, and send you updates regarding your order. We may also use AI within our messaging system to assist in responding to inquiries and providing information. Please note that our AI art portraits are 100% hand-drawn using an iPad by our artists.

3. How We Share Your Information:
* We do not share your personal information with any third-party services or partners. Users have the right to request the deletion of their data held by us at any time.

4. Data Retention:
* We will retain your personal information for at least one year from your last interaction with us via email, chat, social media, or our website to ensure we can effectively handle any follow-up inquiries or potential reorders.

5. Your Choices and Rights:
* You can stop interacting with our Facebook Page at any time. If you wish to access, correct, or request the deletion of your personal information, you can contact us anytime by sending a message through our Facebook Page or by emailing us at [email protected].

6. Security:
* We take the security of your information seriously. We utilize Supabase and leverage their built-in security features to help protect your personal information.

7. Children’s Privacy:
* Our Facebook Page and website chat are intended for use by individuals aged 18 years and above. We do not knowingly collect personal information from individuals under this age.

8. Changes to This Privacy Policy:
* We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our Facebook Page or on our website at inksthetik.com/privacy-policy.

9. Contact Us:
* If you have any questions or concerns about this Privacy Policy, please contact us at:
[email protected]